Support
General questions and account help: support@skillsnest.co.zw · [Support email].
Privacy and data protection
Privacy questions, data access, correction, and deletion requests: privacy@skillsnest.co.zw · [Privacy/DPO contact].
Provider and customer complaints
If a provider or customer has behaved in a way that breaches our Terms or Acceptable Use policy, email support@skillsnest.co.zw with:
- The account, listing, or review you are reporting.
- A short description of what happened.
- Any relevant dates, references, or screenshots.
Takedown requests
If content on SkillsNest infringes your rights (for example copyright, trademark, or privacy) or is otherwise unlawful, email support@skillsnest.co.zw with the URL, a description of the issue, and confirmation of your authority to make the request. We will review and respond.
Review disputes
If you believe a review breaches our policies (for example, it is fake, defamatory, or off-topic), report it via support@skillsnest.co.zw. We do not remove reviews simply because they are negative.
Legal notices
Formal legal notices should be sent to [Company legal name] at [Registered address] and copied to support@skillsnest.co.zw.