For customers
- Verify the provider's identity, business details, and contact information before hiring.
- Ask for a written quote covering scope, price, materials, and timelines.
- Where relevant, check licences, permits, and insurance.
- Be cautious with large advance payments. Prefer staged or milestone-based payments where possible.
- Agree meeting places and site access in a way you are comfortable with.
- Keep communication and quotes on the platform where possible so we can help if something goes wrong.
For providers
- Confirm the site address and scope in writing before starting.
- Do not share sensitive personal information beyond what a customer reasonably needs.
- Follow safe work practices for your trade.
- Keep records of quotes, invoices, and completed work.
Reporting a concern
If a listing or user looks suspicious, report it to support@skillsnest.co.zw.
Emergencies
SkillsNest is not an emergency service. In an emergency, contact the Zimbabwe Republic Police or the relevant emergency service directly.